There’s a lot of information on the site and a number of tools which you might need some added guidance on. To contact our customer service team, you can do so in writing, via e-mail or by giving us a call using the contact details below.
Our normal opening times are 8am-8pm Monday – Friday and 9am-1pm Saturday
Over the Christmas period we will be open as follows:
23 December - 8am-4:30pm
24 December - 8am-4:30pm
25 December - CLOSED
26 December - CLOSED
27 December - 9am-1pm
28 December - CLOSED
29 December - 8am-4:30pm
30 December - 8am-4:30pm
31 December - 8am-4:30pm
1 January - CLOSED
2 January - 8am-8pm
To enquire about a new subscription, amending your subscription package, requesting a missed copy or changing your personal details
Tel: local number 0333 222 0927
International: +44 (0)1795 414 942
For help with the website, one of our apps or for queries about one of the following
Tools and Functionality
Tel: 0207 873 3202
Investors Chronicle, 1 Southwark Bridge, London, SE1 9HL
Editorial Code of Practice
If we have got something wrong and you wish to request a clarification or correction, please contact the editor, firstname.lastname@example.org.
If you wish to make a complaint about any of our editorial content or journalistic activity, please contact the editor, email@example.com.
Where any complaint under the FT Editorial Code is unable to be resolved by Investors Chronicle's senior editors, the Complaints Commissioner (firstname.lastname@example.org) will review the matter and recommend any appropriate redress.
Reprints and reproducing IC articles online
You may link to articles on the IC website and you may quote briefly from the publication subject to proper attribution.
If you wish to publish longer extracts, or reproduce an entire article either in print or online, then you will need to liase with our syndication department. Call 020 7873 4871 or email email@example.com.
Reproducing articles without permission is a breach of copyright law.
For print and online advertising or sponsorship opportunities, please
contact the Investors Chronicle Head of Personal Finance Advertising:
Mariam Lolavar, Tel: +44 (0) 207 775 6671