Comment 

Selftrade investors report teething problems with new owner Equiniti

Moira O'Neill

Investors are reporting teething problems with execution-only stockbroker Selftrade's website following the transfer of its business to Equiniti. The change over took effect on 26 January, three months later than expected and following testing with customers. However, in the first month of operation, investors have contacted Investors Chronicle to report slow response times, a "clunky" and slow website, inability to contact staff, incorrect values of holdings and disappearing 'sell' orders.

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