Selftrade investors report teething problems with new owner Equiniti

Moira O'Neill

Investors are reporting teething problems with execution-only stockbroker Selftrade's website following the transfer of its business to Equiniti. The change over took effect on 26 January, three months later than expected and following testing with customers. However, in the first month of operation, investors have contacted Investors Chronicle to report slow response times, a "clunky" and slow website, inability to contact staff, incorrect values of holdings and disappearing 'sell' orders.

To continue reading, register today

to enjoy limited access to the following:

  • Daily trading news
  • Funds coverage
  • Features on big investment themes
  • Comprehensive companies coverage
  • Economic analysis
Subscribe to Investors Chronicle

Subscribe today

Full access for just £3.37 a week:

• Tips and recommendations - to beat the market 
• Portfolio clinic & Mr Bearbull - build a well-planned portfolio 
• Expert tools - track and manage investments effortlessly
• Plus free delivery to your home or office

Subscribe Now