I recently decided the time was right for a general check-up at the doctors. Following 20 minutes struggling with an automated phone system, and after typing in my date of birth and phone number multiple times, before being offered an appointment at 11am on a Wednesday, I gave up. Patient waiting times grabbed headlines earlier in the year, after data collected by the Labour party revealed that in 2015 14.2m people waited a week to see their doctor and many did not get an appointment at all. Booking a GP's appointment, more often than not, is a pretty painful experience - one that's exacerbated by the necessity for a blood test, which could take up to three weeks to come back and thus require another lengthy automated telephone experience.
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