The TSB, formerly known as Trustee Savings Bank, warned customer that internet and app access to their accounts would be disrupted last weekend as it weaned itself off computer systems owned by former owner Lloyds bank. Due to be completed by 18:00 Sunday 22nd April, the upgrade has run into problems. Initially management said the upgrade was successful, then it was forced to backtrack as customers were reporting lots of problems. The FCA and the Information Commissioner’s Office are talking to the TSB.
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