The Editor 

Challenging times

John Hughman

Challenging times

When Metro Bank began its ambitious roll-out across the UK, my family and I joined thousands of others in opening an account or two, attracted by decent interest rates and customer-friendly branch opening hours. Two years later and those accounts have now been emptied, the cash shifted away from the challenger bank to more established banking names – and £2bn of net deposit outflows in its first half shows we have not been alone.

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