- Impairments and restructuring costs pushed the group into an operating loss
- British Gas customer numbers continued to decline due to rising competition
Centrica (CNA) has made progress in its quest to streamline operations and shore-up the balance sheet, completing the $3.6bn (2.6bn) sale of North American energy supply business Direct Energy in January. The sale will help further cut net debt, which declined by £0.4bn during 2020, and reduce the pension deficit.