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Centrica customer numbers decline as it streamlines

The group is in the midst of a major restructure, aimed at focusing operations on the core consumer business
Centrica customer numbers decline as it streamlines
  • Impairments and restructuring costs pushed the group into an operating loss
  • British Gas customer numbers continued to decline due to rising competition

Centrica (CNA) has made progress in its quest to streamline operations and shore-up the balance sheet, completing the $3.6bn (2.6bn) sale of North American energy supply business Direct Energy in January. The sale will help further cut net debt, which declined by £0.4bn during 2020, and reduce the pension deficit.  

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