Bearbull on incentivisation, Barclays Smart Investor alternatives, music sector focus & more

In his column this week Mr Bearbull takes a look at the world of incentivisation for both customers and employees and how, when companies get it wrong, it can backfire badly – as Provident Financial has found out to its cost recently.

The fallout from Barclays Stockbrokers’ shifting customers on to its Smart Investor platform rumbles on with large numbers of customers contacting us to complain about the change in the service. Emma Agyemang asks whether it is time to consider other options for your stockbroking needs. Find out what other brokers have to offer here.

This week’s Sector Focus hones in on the ever changing music sector where the advent of streaming and downloading digital versions of music has altered the face of the industry immeasurably. Harriet Clarfelt looks at how investors can get on the bandwagon.

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