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Cash-strapped telcos face regulatory backlash

Cash-strapped telcos face regulatory backlash

Last time I switched phones, I created a comprehensive spreadsheet to assess whether it would be cheaper to buy my handset directly from the shop or enter a contract with a telecoms company and pay for it over 24 months. I picked the latter option and it’s a decision I regret. Unknowingly, I have been paying that contract for several months longer than necessary – my telecoms provider continued to charge me after I had paid off the phone.

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