Relentless cyber attacks and data thefts have piled pressure on businesses to store customers' information safely. Growing numbers have turned to Eckoh (ECK), whose technology secures payments and call-centre transactions. The upshot was a 44 per cent rise in adjusted operating profit to £1.5m in the six months to 30 September.
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Eckoh's main UK business signed eight new customers, including the Co-operative Group and ComAir. It also renewed all 13 contracts that expired in the period, including one with long-term partner Vue Cinemas encompassing inbound calls, emails, ticket bookings and gift cards. And a framework agreement with Capita helped it secure £15m in multi-year agreements with O2, Yodel and Transport for London.